FAQ

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Aamero is an upcoming clothing brand nestled in the old lanes of Gurgaon. We firmly believe in sustainable fashion practices and fair trade means. Handcrafted from the purest varieties of cotton, our designs are an ode to minimalist sensibilities that are handmade in India but have an uninhibited spirit of style for a global appeal.

We accept all the major payment modes I.e., Visa, MasterCard, Rupay, Amex, Discover, PayPal, UPI, Bank transfer and COD (cash on delivery) for online orders.

If you like something online but do not use online modes of payment, we also accept direct bank transfers.

Name: Jayanti Maheshwari

Bank Name: Bank of Baroda

Type: Savings

A/c No.: 12860100015110

IFS Code: BARB0TRIPOL

(Fifth Letter in IFSC is Zero)

Swift Code:

Branch: Tripoliya Bazaar, Jaipur, Rajasthan, India

Our workshop in Jaipur is extended into a small showcasing unit. We are open from Monday to Saturday between 10 am to 6pm.

 

Aamero, 81, Park Street, Govind Nagar East, Amer Road, Jaipur, Rajasthan-302002, India.

 

You will also find us on google maps☺

We hand-make every piece to suit your need, however if you feel that the garment doesn’t fit well, we’d request you to ship us your piece back with a small note stating alteration requirements and correct measurements.

 

Alternatively, you can exchange the piece with a store credit of the same value by shipping it back to us, but we’d appreciate a feedback and reason for the same.

 

To avail either of these options, the garment should be intact with all the tags and labels. All the returns should be initiated within 1 week of receiving the garment.

 

For products ordered from our ‘Sample Sale’ section. Please note that the product is one of a kind and shall not be customized, exchanged or returned at any stage. Therefore, we request you to go through the measurements chart carefully.

 

Exchanges and returns will not be accepted for any customized order. A product is eligible for exchange/return only if it is a standard product.

 

Return requests received beyond 1 week shall not be entertained. 

 

*We don’t provide a return refund unless the piece is found defected from our end.*

We ship in India as well as internationally with reliable courier partners. The prices vary according to the size of the package.

India: Free

International: Rs.500/- & above. (Varies with shipping zones)

Please check for the shipping price on the item you want to purchase. We have no control over delays related with customs and custom charges. They vary from one country to another.

3-5 days for domestic orders and 8-10 days for international orders.

If a design you like is out of stock kindly contact us via E-mail or WhatsApp with details of that product and its image. We will be more than happy to assist you. 

If you like the style and are okay to go with a different fabric from our web shop, we’d willingly customize it for you! ☺

We ship worldwide from our website and also through Etsy.

Tracking details are mailed to you after we ship your order.

Yes, we customize for a perfect fit. We don’t charge anything extra for basic length alterations, however if the piece requires to be entirely customized, the customization charges vary between Rs. 500 to Rs. 1500.

While placing an order, we have a notes section at the checkout page where you can mention your customization details.

If you want to send a Aamero gift voucher to your loved ones, just make a bank transfer or purchase an item of the same order value and let us know in the notes section about the details of the gift card.

How do you promote sustainable and fair trade?

We believe in sustainable practice and are strong promoters of fair trade. Each of our pieces is handmade from scratch and crafted out of handloom cotton variants for supreme luxury and comfort.

We source our fabrics from weavers across the country.

We launch a new collection every 2-3 weeks.

If you have a store credit voucher in exchange of a product, you can enter the same at the checkout page in the discount box. Usually these vouchers are valid for a duration of three months and can be used against an order of same or higher value.

Aamero

81, Park Street, Govind Nagar East, Amer Road, Jaipur, Rajasthan-302002, India

We are open from Monday to Saturday between 10 am to 6 pm.

For any unanswered questions

You can write to us at info.aamero@gmail.com for any queries.